Factor 2 authentication
Factor 2 authentication is a second tier Internet Banking security system that requires members to select a set of personal icons.
Members are required to register for Factor 2 as a lead-in to the transaction process for external payment transactions through Internet Banking.
Our Internet Banking system leads members through the registration process the first time a Factor 2 protected transaction is requested.
During the registration process members are requested to select three icons to form their personal Factor 2 passcode. Each icon is selected from a range of categories presented on screen.
Once registered, members will only need to select their personal Factor 2 icons once in any internet banking session. The 'icon challenge' will be oresented for the initial external payment transaction (ie. BPAY, cheque withdrawal, funds transfer to another financial institution).
The selection of your personal icons must be carried out in the correct order.
Click here to view the demonstation movie.
Email Receipts
Members have the option of receiving email receipts confirming the following internet banking transactions:
- transfers to other accounts within your membership
- transfers to other Satisfac members accounts
- transfers to another financial institution
- cheque payments
- BPAY
Besides being another form of record keeping, email receipts have the potential to alert users to unauthorised activity on their accounts, thereby enabling them to take appropriate actions.
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